Fulfillment Policy

Fulfillment Policy for Credit Card Payments via Stripe®

Effective Date: January 2025

Thank you for choosing Genius AIgency for your digital marketing advisoring and coaching needs.

This Fulfillment Policy outlines the terms and conditions related to the fulfillment of services when using Stripe as the payment method on our platform. By using our services and making payments through Stripe, you agree to comply with this Fulfillment Policy.

Customer satisfaction is our utmost priority. Genius AIgency is committed to delivering high-quality services within the agreed-upon timelines.

This Fulfillment Policy informs you about our delivery policy and the rules and guidelines relating to refunds for services purchased from our company. Please read this policy carefully to understand your rights. Our services are billed in U.S. Dollars, and currency conversion rates are determined by Stripe's payment system.

Delivery Policy

We offer coaching services, advisoring, and digital products. We deliver our services to clients via electronic, video, and telephone means.

Cancellation Policy

Cancellations are not refunded, but appointments can be rescheduled. We ask for 24-hour notice when rescheduling, but we understand that unforeseen circumstances may arise. Please reach out to us as soon as possible if you need to cancel or reschedule outside of the 24-hour window.

Refund Policy

We do not offer refunds for cancellations. However, appointments can be rescheduled at no charge.

Dispute Resolution

In case of any disputes or disagreements between clients and Genius AIgency contractors, both parties are encouraged to resolve the matter through open communication.

Contact Us

For inquiries or comments regarding this policy, please email us at:
✉ info@geniusaigency.com

We appreciate your understanding and cooperation regarding our Fulfillment Policy. If you have any questions or require further assistance, please feel free to reach out to our team. We look forward to serving you soon!

Thank you for choosing Genius AIgency for your digital marketing advisoring and coaching needs.